If you have a problem which has NOT been covered by the above resources, you can contact technical support at support@enetbot.com.

We will make every attempt to resolve your problem at the earliest. However, we strongly encourage that you search our website as we post all relevant information about known issues and fixes here.

Please be sure to include the following pieces of information while sending us email:

1. Describe the problem briefly.
2. Specify any associated eNetBot or email client error message.
3. Your operating system
4. The email client you are using
5. Version of eNetBot (Look in the About Page)

Support might require you to generate a log file while trying to reproduce the problem. This log file can be included in the email to us at that time. Please read important information regarding privacy information concerning the log file. (Note: The logging feature is turned off by default)