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Pending Issues/Announcements

eNetBot for AOL Mail
More Information Known Issues 

Note: Items with strikethrough represent issues that have been fixed/resolved
  
Info Outlook 2002 / Outlook XP does not receive attachments
Info Only part of the email addresses included in the "To" or "CC" line of incoming emails is displayed. This results in problems when replying to all.
Info Problem with time stamps on messages received during noon and midnight hours
Info Outlook time out problem when sending large files
Info eNetBot Mail discussion Board replaced with this pending issues/announcements page
Info Problems with accents in French language
Info Problem with emails showing incorrect time - adds 12 hours to 2300 or  12 hours added to 1100 
Info Cannot start minimized 
Info Period (.) at end of email sent through eNetBot Mail
Info Attachment icon is not displayed in Outlook even when an attachment is present for an email
Info Problem sending mail from ACT!
Info eNetBot Mail terminates when logging is turned on
Info eNetBot Mail reports "unable to locate account information for send" even when the account information is there in the account editor
Info Outlook timeout problem when downloading large attachments   
Info Each mail sent by eNetBot Mail has an attachment even though there is no attachment being sent
Info The status screen that showed detailed status information is missing
Info The icon in the system tray does not move when eNetBot Mail is getting/sending mail
September 27, 2001 Outlook 2002 / Outlook XP does not receive attachments Write to us about this
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There are two issues that need to be resolved before you can view attachments in place with Outlook XP.

Issue 1

Outlook XP blocks several attachment types by default. For more information on this and on how you can control what attachments are allowed please refer to the following links.


http://www.slipstick.com/outlook/esecup/getexe.htm

http://www.mcdev.com/detachxp.htm


As far as eNetBot is concerned usual attachment types that are used when sending mail using eNetBot are .zip and .exe (.exe is used only if explicitly specified and not by default).

Issue 2

There is a bug with eNetBot 2.2 Build 1009 that causes attachments to be silently ignored by Outlook XP (It usually displays a message that says that an attachment was blocked). 

This can be fixed by upgrading the latest version of eNetBot (currently in beta) eNetBot 2.2 Build 1010. Please note this file is a zipped file containing 2 files (enetbot.exe and ebpack.dll). Please download this zip file by clicking on the link above and extract these files into your eNetBot Mail install directory (This is normally C:\Program Files\eNetBot\eNetBot Mail). Then start eNetBot Mail again for the changes to take effect.

Depending on your need you may also wish to address Issue 1 to allow Outlook XP to display and open attachments.
September 27, 2001 Only part of the email addresses included in the "To" or "CC" line of incoming emails is displayed. This results in problems when replying to all. Write to us about this
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We are working on this problem. We should have a fix for this soon.
March 30, 2001 Problem with time stamps on messages received during noon and midnight hours Write to us about this Back to top

We are working on this problem.
March 26, 2001 Outlook time out problem when sending large files Write to us about this
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Microsoft Outlook sometimes has a time out problem when sending large files through eNetBot Mail. We are working on this problem. 
March 24, 2001 eNetBot Mail discussion Board replaced with this pending issues/announcements page Write to us about this
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Dear eNetBot Mail users - We have decided to replace the eNetBot Mail discussion forum with this pending issues/ announcements page. You will find all issues that were open in the discussion board included in this page now. The known issues page has also been included in this page. We feel that this format is more focused to solve the problems and provides an easier way for our customers to find the answers they are looking for. You can use the link above with the icon to write to us about this or any other issue. 
March 24, 2001 Problems with accents in French language  Write to us about this
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The accents in the french language are distorted when email is displayed by the email program.
March 24, 2001 Problem with emails showing incorrect time - adds 12 hours to 2300 or  12 hours added to 1100  Write to us about this
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We are working on this and should have a fix available soon.
March 24, 2001 Cannot start minimized  Write to us about this
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This has been fixed in version 2.2 Build 1008  - Get the latest version here 
March 24, 2001 Period (.) at end of email sent through eNetBot Mail Write to us about this
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This has been fixed in version 2.2 Build 1008  - Get the latest version here
March 24, 2001 Attachment icon is not displayed in Outlook even when an attachment is present for an email Write to us about this
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This can be fixed by upgrading the latest version of eNetBot (currently in beta) eNetBot 2.2 Build 1010. Please note this file is a zipped file containing 2 files (enetbot.exe and ebpack.dll). Please download this zip file by clicking on the link above and extract these files into your eNetBot Mail install directory (This is normally C:\Program Files\eNetBot\eNetBot Mail). Then start eNetBot Mail again for the changes to take effect.
March 24, 2001 Problem sending mail from ACT! Write to us about this
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This has been fixed in version 2.2 Build 1008  - Get the latest version here
March 24, 2001 eNetBot Mail terminates when logging is turned on Write to us about this
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This has been fixed in version 2.2 Build 1008  - Get the latest version here
March 24, 2001 eNetBot Mail reports "unable to locate account information for send" even when the account information is there in the account editor Write to us about this
 Back to top

This has been fixed in version 2.2 Build 1008  - Get the latest version here
March 24, 2001 Outlook timeout problem when downloading large attachments    Write to us about this
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This has been fixed in version 2.2 Build 1008  - Get the latest version here

This feature needs to be turned on through a setting in the eNetBot Tools menu >> Options dialog. Look in the network section for the option "Manage timeout when receiving large files"
March 24, 2001 Each mail sent by eNetBot Mail has an attachment even though there is no attachment being sent Write to us about this
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The attachment you are seeing (it should be a .zip file) is a version of the message that retains all rich formatting applied to it by the email client (and would be mangled by the mail server) if it wasnt sent as an attachment. That is why we have two copies of the message being sent out.

There is an option to turn this off in version 2.1 and later. Look under Tools >> Options menu. Make sure the "Always send in rich format" option is unchecked.
March 24, 2001 The status screen that showed detailed status information is missing Write to us about this
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We have changed the format of the status messages (all messages appear in one line). This is to accomodate multiple sessions (the previous version supported only one session at a time). We are looking at ways to bring the detailed status messages back.
March 24, 2001 The icon in the system tray does not move when eNetBot Mail is getting/sending mail Write to us about this
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This bug has been confirmed and will be fixed in our next release.
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