Changing Ports

Both Norton anti virus and eNetBot Mail require to use port 110 on your PC for email related purposes (eNetBot Mail uses this port for sending and receiving your email and Norton antivirus uses this port for monitoring incoming mail for viruses).

It is necessary to make some setting changes so that both these programs can work together. Please follow the procedure listed below. The changes need to be made in 3 programs: eNetBot Mail, Norton Antivirus and your E-mail program

Norton AntiVirus (NAV) email protection uses port 110 to check incoming email for viruses. eNetBot Mail also uses this port. To fix this, change the port that Norton AntiVirus uses.

To change the port that Norton AntiVirus uses:
To change the port that Norton AntiVirus uses, you need to change a registry key.

NOTE: This information is provided to help resolve the specific problem of another program using the same port that NAV email protection uses, and it is provided for your convenience. While this should work if properly set up, NAV is designed to use port 110, and it has not been tested with other port settings. Any changes made to the registry are done at your own risk and are not supported by Symantec Technical Support.

To change the registry key:

CAUTION: We strongly recommend that you back up the system registry before making any changes. Incorrect changes to the registry could result in permanent data loss or corrupted files. Please make sure you modify only the keys specified.

Please see the document How to back up the Windows registry before proceeding. This document is available from the Symantec Fax-on-Demand system. In the U.S. and Canada, call (541) 984-2490, select option 2, and then request document 927002.

1. Click Start, and then click Run. The Run dialog box appears.
2. Type regedit and then click OK. The Registry Editor opens.
3. Navigate to the following subkey:

HKEY_LOCAL_MACHINE\SOFTWARE\Symantec\Norton AntiVirus\eMail Protection

4. In the right pane, double-click the Default Port value.

5. Click Decimal, and then change the value of this entry to an unused port (port 22000 is usually available). If you enter a port that is already in use, Poproxy (the Norton AntiVirus email scanner) will not start. You must also reconfigure all of your email clients so that they will work with the new port. Even after doing this, some email clients, including Netscape, will not work because they do not support ports other than 110.